Brightening Lives & Bringing People Together
With over 30 Lakh happy customers around the country and 10+ Years of expertise in brewing a great cup for the perfect experience, Chai Point brings the same expertise and same quality, one step closer.
Now enjoy the Chai Point Experience at the comfort of your homes, as we curate specialized blends personalized to your taste.
Welcome to India's first Home Cafe by Chai Point!
About Chai Point
"To serve the perfect cup that brightens lives & brings people together"
Everyone has a cup
Whether alone or with loved ones, whether to beat the Monday morning blues or to unwind after a hectic day of work, Chai is not about the beverage. It is an emotion, an experience.
Sip it, slurp it, have it the way you like it
Because there's no right way of chaiing
Frequently Asked Questions
Everything you need to know about Chai Point products, orders, and support.
What kinds of chai and beverages do you offer?
Explore our range of chai blends, ready-to-drink beverages, and complementary treats. Product pages include details about ingredients, preparation, and pack sizes.
How should I prepare and store my chai?
Follow the preparation and storage guidance on each product’s packaging. Keep products sealed and store them in a cool, dry place unless the label says otherwise.
Where do you ship, and how long does delivery take?
Available delivery locations and estimated timelines are shown at checkout. Delivery times may vary by destination and can be affected by local conditions.
How can I track my order?
Once your order ships, we’ll share tracking details using the contact information provided at checkout. You can use the tracking link to follow its progress.
What is your return or exchange policy?
If your order arrives damaged, incorrect, or incomplete, please contact our customer service team promptly with your order number and relevant details. Returns and exchanges are handled according to the applicable policy shown on our store.
Can I change or cancel an order?
Please contact customer service as soon as possible with your order number. We’ll let you know whether a change or cancellation is possible based on the order’s fulfilment status.
How do I get help with a product or order?
Contact our customer service team through the contact options on this website and include your order number, if applicable. We’ll be happy to help with product questions, delivery updates, or order concerns.