If there was a rating lesser than 1 star, I would have given that. I ordered 2 packets more than 2 weeks back, neither the delivery happened nor anyone gave any clear answer of my queries. I called customer service number mentioned on the website many times but no one knew where the order was, I dropped a mail to the customer care mail id and I am still waiting for any response. Absolutely pathetic experience, I would recommend others not to use the website link to order else they would end up having similar experience.
I have ordered assam masala tea whereas received assam whole leaf green tea. Called the customer care but got the reply as they will check and revert. Same reply for 3 times. Then sent mail to customer care for which the reply came with 2 options, one for replacement and another for return and refund. I opted for return and refund. Getting no response, again two reminders sent by me and till now no response. What is the next step?
Simply superb; Nice aroma and the preparation is also very simple
please continue to keep the quality
My go to morning ritual, best Chai so far!!
excellent

