Signature Assam Masala Tea

PAMPER YOURSELF: Prepared from the Best-Quality tea leaves sourced from finest tea estates of Assam, every pack is blended with natural and premium spices like Nutmeg, Black Pepper, Cardamom, Cinnamon, Clove, and Ginger.

PICKED BY EXPERTS: Curated by a team of tea experts to deliver a refreshing, powerful taste, the Assam Masala Tea by Chai Point is a household hit & our personnel recommendation. 

Size: Pack of 1
Rs. 300

Customer Reviews

Based on 30 reviews
90%
(27)
3%
(1)
3%
(1)
0%
(0)
3%
(1)
G
GIRISHA ADIGA

Good product

S
Sonal Shah
Awful Terrible Customer Service

Terrible customer service
If you are ordering it online please choose COD, only then the company would be concerned about making sure your package reaches you.
I made the mistake of paying online. I reached out to the customer service several times but the only response I got once was “let me check into this and get back to you”.
They never contacted again. I kept reaching out to them but no response. I eventually started calling all the DTDC Rajkot branches to see if anybody could help me locating my package. I failed with that. I then registered a complaint with DTDC website. DTDC was eventually able to give me the phone number for the location of my package. I called the number to get the address and finally was able to pickup my package from them the next day.

The worst part was I went through all these for a couple of days to get hold of my package and the customer service never responded back since their “let me look into this and get back to you” email. But when they saw the delivered on the tracking, they emailed me to tell me “I hope you have received your shipment”.

I did receive my package but no thanks to you guys for your awful horrible service.

I can provide the screenshots of my email conversations with Chai Point customer service and DTDC.

I had to update my review because the star rating feature is misleading. I thought I was giving it 1 star but it posted as 5.

S
Sonal Shah
Awful customer service

Terrible customer service
If you are ordering it online please choose COD, only then the company would be concerned about making sure your package reaches you.
I made the mistake of paying online. I reached out to the customer service several times but the only response I got once was “let me check into this and get back to you”.
They never contacted again. I kept reaching out to them but no response. I eventually started calling all the DTDC Rajkot branches to see if anybody could help me locating my package. I failed with that. I then registered a complaint with DTDC website. DTDC was eventually able to give me the phone number for the location of my package. I called the number to get the address and finally was able to pickup my package from them the next day.

The worst part was I went through all these for a couple of days to get hold of my package and the customer service never responded back since their “let me look into this and get back to you” email. But when they saw the delivered on the tracking, they emailed me to tell me “I hope you have received your shipment”.

I did receive my package but no thanks to you guys for your awful horrible service.

I can provide the screenshots of my email conversations with Chai Point customer service and DTDC.

H
Hemali Mehta
Product was good but delivery very late

We are already using product from Amazon. Product is good that is why we are giving repeat order. However whereas on AMazon we are getting delivery on T+1 basis , here it took lot of time which is not acceptable to us. So we will buy product but from amazon/any other marketplace.

K
Kaushik Roy
Not value for money

To be honest, I will give 4 out of 5. Because masala was okay, but lack of licker. I generally use black Assam tea for licker.